We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personaldata we collect from you, or that you provide to us, will be processed by us. Please read the following carefully tounderstand our views and practices regarding your personal data and how we will treat it. Expressions defined inour Terms & Conditions or in our Terms of Use have the same meanings in this policy.
Information we may collect from you
We may collect and process the following data about you:
information that you provide to us by filling in forms on our website (“Website“), including any personal informationrelating to you, your business or your organisation provided to us at the time you register as a customer or torequest a quotation, information about your use of the Website, details of your visits to our Website including, butnot limited to, information about the products that you purchase from us through any of our trading brandsinformation about your computer including, where available, your IP address, operating system and browser typeany other information you give us if you contact us, we may keep a record of that
Use of Cookies
We may obtain information about your internet usage by using a cookie file which is stored on your browser or thehard drive of your computer. Cookies contain information that helps us to improve our Website and to deliver abetter and more personalised service. Some of the cookies we use are essential for the site to operate. If youregister with us or if you continue to use our Website, you agree to our use of cookies for the purposes set out inthis policy. When you first visit our Website, a Cookie will be created which will store a PHP session ID that we willuse to reference you over multiple page views. This session ID will not be passed on to any third-party serviceproviders. You can block cookies by activating the setting on your browser which allows you to refuse the setting ofall or some cookies.
For example, if you are using Microsoft Windows Explorer:
Open ‘Windows Explorer’
Click on the ‘Search’ button on the tool bar
Type “cookie” into the search box for ‘Folders and Files’
Select ‘My Computer’ in the ‘Look In’ box
Click ‘Search Now’
Double click on the folders that are found
‘Select’ any cookie file
Hit the ‘Delete’ button on your keyboard
If you are not using Microsoft Windows Explorer, then you should select “cookies” in the “Help” function forinformation on where to find your cookie folder. However, if you use your browser settings to block all cookies(including essential cookies) you may not be able to access all or parts of our Website. Unless you have adjustedyour browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.Except for essential cookies, all cookies will expire after a reasonable period.
We may also disclose your personal information to other third parties if: we are under a duty to disclose or shareyour personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms &Conditions or the Terms of Use.
Where we store your personal data
By submitting your personal data, you agree to this transfer, storing or processing. We will take all stepsreasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.Where we have given you (or where you have chosen) a password which enables you to access certain parts ofour Website, you are responsible for keeping this password confidential. We ask you not to share a password withanyone, including us. Unfortunately, the transmission of information via the internet is not completely secure.Although we will do our best to protect your personal data, we cannot guarantee the security of your datatransmitted to our Website; any transmission is at your own risk. Once we have received your information, we willuse strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We may analyse and use information held about you in the following ways:
to ensure that content from our Website is presented in the most effective manner for you and for your computer to understand your purchasing behaviour
to understand your business marketing needs to provide you with relevant legislative updates and other related news to provide you with information, offers, products or services that you request or which we feel may interest you
to carry out our obligations arising from any contracts entered into between you and us
By registering with us you consent to us contacting you for the above purposes by post or telephone or byelectronic means (e-mail or SMS).
Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your rightto prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data fromtime to time. You can also exercise the right at any time by contacting us through the enquiry form on the ContactUs page on our Website. Our Website may, from time to time, contain links to and from the websites of thirdparties. If you follow a link to any of these websites, please note that these websites have their own privacypolicies and that we do not accept any responsibility or liability for these policies. Please check these policiesbefore you submit any personal data to these websites.
If you wish to exercise your “Right to be forgotten” under GDPR please contact us and we will remove alldata about you with the exception of data that we are required to keep under statute.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised inaccordance with the Act. Any access request may be subject to a fee of £30 to meet our costs in providing you withdetails of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate,notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to theenquiry form on the Contact Us page on our Website.